Customer Service Liaison

4 weeks ago


Pittsburgh, Pennsylvania, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our policyholders. Your primary duties will include:

  • Assisting policyholders with their insurance needs and answering their inquiries in a timely and professional manner.
  • Resolving customer complaints and concerns in a fair and empathetic manner.
  • Processing policy changes, claims, and payments accurately and efficiently.
  • Maintaining accurate and up-to-date customer records.
  • Collaborating with team members to ensure seamless customer experiences.
  • Staying up-to-date on insurance policies, regulations, and industry trends to provide accurate information and advice.


This is a fantastic opportunity to work with a leading insurance company and make a real difference in the lives of our policyholders. If you're a motivated and customer-focused individual with excellent communication skills, we'd love to hear from you.

Key Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.


We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're interested in this exciting opportunity, please submit your application today.

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