Customer Service Liaison

4 days ago


Pittsburgh, Pennsylvania, United States Paul Lukitsch - State Farm Agent Full time

Job Description

As a Customer Relations Representative with Paul Lukitsch - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Coordinate with other departments to ensure seamless customer satisfaction.

Qualifications:

  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred, but not required.
  • Ability to handle high-pressure situations calmly and professionally.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional results.



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