Operations Manager Lead

2 days ago


Syracuse, New York, United States Aramark Full time
Job Description

Aramark is seeking a highly skilled and experienced Operations Manager Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the quality of our products and services meet or exceed customer expectations.

Key Responsibilities:
  • Quality Assurance: Develop and implement quality control processes to ensure consistency and excellence in our products and services.
  • Team Development: Lead and develop a team of operations staff to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Business Growth: Identify opportunities to increase revenue and improve customer satisfaction through effective business development and relationship management.
  • Process Improvement: Analyze and optimize business processes to improve efficiency and reduce costs.
  • Client Relationships: Develop and maintain strong relationships with key clients to grow our business and improve retention.
  • Performance Analysis: Review and analyze business performance data to identify areas for improvement and develop strategies to address key operational opportunities.
  • Recruitment and Training: Recruit, hire, train, and develop management staff and front-line personnel to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Communication: Foster effective communication at all levels of the organization to ensure seamless execution of business objectives.

Aramark is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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