Store Operations Manager
6 days ago
Job Summary:
The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to deliver exceptional customer experiences and drive store operations. As a key member of the store management team, you will work closely with the Store Manager to achieve sales goals, manage store inventory, and maintain a positive store environment.
Key Responsibilities:
- Assist the Store Manager in overseeing daily store operations, including sales, customer service, and visual merchandising.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Manage store inventory, including receiving, stocking, and maintaining a visually appealing store environment.
- Lead and motivate a team of sales associates to achieve sales goals and provide exceptional customer service.
- Collaborate with the Store Manager to develop and implement action plans to improve store performance and achieve business objectives.
Requirements:
- 2+ years of retail management experience, preferably in a similar role at Steven Madden.
- Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
- Strong leadership and communication skills, with the ability to motivate and develop a team of sales associates.
- Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences and driving store operations.
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