Customer Service Representative

4 days ago


Simi Valley, California, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Front End Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments in a fast-paced and dynamic environment.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, restrooms, and parking lot.
  • Team Collaboration: Work collaboratively with other associates to achieve sales goals, resolve customer issues, and maintain a positive and productive store environment.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, associates, and management in a clear and concise manner.
  • Strong Customer Service Skills: Ability to provide exceptional customer service, responding to customer needs and resolving issues in a timely and effective manner.
  • Basic Math Skills: Ability to accurately handle cash, process transactions, and maintain accurate records.
  • Physical Demands: Ability to stand for long periods of time, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.
What We Offer
  • Competitive Pay: Competitive hourly wage and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.


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