Customer Service Representative
4 days ago
About Us
Public Storage is a leading provider of self-storage solutions, dedicated to delivering exceptional customer experiences and fostering a positive work environment. We are committed to helping our employees grow and succeed in their careers.
Job Summary
We are seeking a highly motivated and customer-focused Property Manager to join our team. As a Property Manager, you will be responsible for managing multiple storage facilities, working independently, and providing excellent customer service.
Key Responsibilities
- Assess customer storage needs and provide personalized recommendations for packing and moving supplies.
- Conduct daily storage unit inspections to ensure inventory and availability.
- Audit cash drawers and make bank deposits.
- Provide assistance with customer payments and make reminder and collection calls when necessary.
- Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal.
Requirements
- Ability to transport, lift, and move items weighing up to 35 pounds.
- Ability to walk in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
- Valid driver's license and reliable vehicle for travel between locations and work-related tasks.
Qualifications
- Experience in customer service-centered sales environments, such as retail, restaurant, or fast food.
- Ability to work flexible and full-time schedules, including weekends.
- Strong communication and problem-solving skills.
Benefits
- Competitive hourly rate.
- Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for work-related travel.
- On-site company housing available at many locations (performance and tenure required).
About Public Storage
Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds.
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