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Sales and Customer Service Representative
2 months ago
At Massage Envy, we're dedicated to helping our clients feel their best. We're a team of passionate professionals who share a commitment to delivering exceptional service and promoting total body care.
Job SummaryWe're seeking a Sales and Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for providing outstanding customer service, promoting our services, and helping us grow our client base.
Key Responsibilities- Provide exceptional customer service and ensure every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services
- Sell the Massage Envy Wellness Program and encourage homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone outreach
- High school diploma or equivalent required
- Previous retail or sales experience preferred
- Critical thinking and excellent math and computer skills
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
- Competitive base pay and monthly bonuses
- Employer-paid healthcare, including medical, dental, and vision plans
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service
- 20% off all products
