Customer Service and Inbound Sales Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Inbound, Direct to Consumer team as a Customer Service and Inbound Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:- Handle an average of 40-60 inbound calls per day, ensuring timely and effective resolution of customer inquiries.
- Develop strong relationships with customers, demonstrating a friendly and helpful manner to build trust and loyalty.
- Answer customer inquiries regarding products and their uses, providing accurate and up-to-date information.
- Apply knowledge of the field and product features to match products to customer needs, identifying opportunities to up-sell or cross-sell.
- Maintain accurate customer records in our database, ensuring seamless communication and follow-up.
- Collect and enter orders into our CRM system, ensuring timely and efficient processing.
- Address all customer inquiries, including nutritional aspects of products, providing comprehensive and informative responses.
- Perform administrative duties, such as verifying e-store orders and processing returns, ensuring seamless customer experience.
- High School Diploma or Equivalent
- Outstanding written and verbal communication skills
- Active listening skills
- Computer literacy and willingness to learn
- Ability to multi-task and adapt to a fast-paced environment
- Prior Call Center experience a plus
- Bilingual a plus
This is a full-time position, Monday – Friday, with no nights or weekends. Enjoy monthly uncapped bonuses and contests, and be part of a dynamic team that values innovation and customer satisfaction.
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Thousand Oaks, California, United States Vitavet Labs Inc Full timeJob Title: BRING YOU DOG TO WORK Customer Service and Inbound Sales RepJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Inbound, Direct to Consumer team as a Customer Service and Inbound Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Thousand Oaks, California, United States Vitavet Labs Inc Full timeJob OpportunityWe are seeking a highly skilled and motivated Customer Service and Sales Representative to join our team at Vitavet Labs Inc. As a key member of our Inbound, Direct to Consumer team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Handle an average of 40-60 inbound calls...
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