Customer Service Representative

4 weeks ago


Thousand Oaks, California, United States AMGEN Full time
Join Our Team as a Customer Service Representative

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in CRM software
  • Ability to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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