Customer Service Representative
4 weeks ago
We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in CRM software
- Ability to work a flexible schedule, including evenings and weekends
- High school diploma or equivalent required
What We Offer:
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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