Registered Nurse Care Coordinator, Outreach Team
2 weeks ago
About Us:
Since our inception in 1985, the Boston Health Care for the Homeless Program has been dedicated to providing equitable and dignified access to high-quality healthcare for individuals and families experiencing homelessness in the greater Boston area. Each year, we serve over 10,000 homeless individuals, ensuring they receive comprehensive healthcare services ranging from preventive dental care to cancer treatment. Our dedicated team of clinicians, case managers, and behavioral health professionals operates in more than 30 locations, focusing on some of the most vulnerable yet resilient members of our community.
We have always aimed to engage in transformational work, emphasizing shared humanity, dignity, compassion, and mutual respect. We advocate for the right of every individual to access top-tier healthcare and for every staff member to achieve their fullest potential. Our commitment extends to dismantling barriers, including systemic racism, that adversely affect us all. We provide community-based healthcare services that are compassionate, respectful, and culturally sensitive, addressing social determinants of health to eliminate the physical and systemic obstacles faced by our patients.
We encourage applications from Bilingual, Bicultural, LGBTQIA individuals, as well as Black, Indigenous, and People of Color.
To gain insight into our work culture, please watch our introductory video.
Position Summary:
***NOW OFFERING A $4,000 SIGN ON BONUS***
Hours: Full-time, 8:30 AM – 5:00 PM
The Boston Health Care for the Homeless Program is looking for a full-time Registered Nurse Care Coordinator to join our Outreach Team. In this role, you will collaborate with an integrated, multidisciplinary team to reach out to individuals living in challenging circumstances throughout the city, providing both urgent and ongoing medical and behavioral health services. Success in this position requires a flexible, compassionate, and self-driven individual who aligns with our mission. You will be responsible for delivering high-quality nursing and care management in various non-traditional settings to a vulnerable population with a history of chronic homelessness.
Key Responsibilities:
- Conduct nursing triage at a busy, low-barrier outpatient clinic.
- Engage in street outreach, providing nursing care as needed.
- Visit patients who have experienced homelessness in their residences to deliver nursing care.
- Offer outreach-based care management and clinical support in collaboration with other team members.
- Support patients dealing with substance use disorders and mental health issues, adhering to harm reduction and trauma-informed care principles.
- Perform health assessments and create integrated care plans in partnership with patients and the primary care team.
- Monitor appointments, referrals, and primary care activities, ensuring patients attend or reschedule missed appointments.
- Participate in clinical quality improvement initiatives, documenting all encounters accurately and maintaining updated data.
- Contribute to team meetings and case discussions.
Qualifications:
- Current RN license in the Commonwealth of Massachusetts. A minimum of 2 years of nursing experience is preferred.
- Familiarity with substance use disorders and behavioral health challenges.
- Experience in care management is preferred; interest in working with underserved populations is a plus.
Benefits:
***NOW OFFERING A $4,000 SIGN ON BONUS***
- Hourly compensation begins at $35.22, with increases based on experience.
- Full-time employees are eligible for a competitive time-off policy, including 4 weeks of vacation, health, dental, and vision insurance, a 403B retirement savings plan with employer contributions, and a pre-tax MBTA pass program offering a 40% discount. Additionally, eligible employees may receive annual increases and an extra $7,500 added to their base salary for demonstrated bilingual proficiency.
We look forward to your interest in this remarkable opportunity.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates offered employment will receive details on how to demonstrate vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
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