Visual Merchandising Assistant Store Manager
2 weeks ago
JOB OVERVIEW
LOCATION
The Visual Merchandising Assistant Store Manager plays a pivotal role in supporting the Store Manager by overseeing activities essential for meeting all store objectives. This includes delivering exceptional customer service, achieving sales targets, managing operational costs, preventing losses, and ensuring top-notch merchandising presentation. The role emphasizes enhancing both employee and customer engagement.
Key Responsibilities
1. Team Leadership
Encourages a customer-centric team atmosphere by driving sales and anticipating customer needs.
2. Service Excellence
Demonstrates outstanding customer service by exemplifying company service standards.
3. Performance Management
Provides constructive feedback to team members, recognizing and rewarding performance to enhance retention.
4. Accountability
Ensures personal and team accountability for achieving financial goals and performance metrics.
5. Conflict Resolution
Manages disputes and coaches staff by adhering to company protocols and guidelines.
6. Empowerment
Involves team members in decision-making processes to foster a sense of ownership.
7. Feedback and Development
Encourages open dialogue regarding solutions and develops team members through tailored approaches.
8. Team Cohesion
Builds team commitment through support, relationship building, and acknowledgment of individual contributions.
9. Change Management
Leads the team effectively through transitions and challenges.
10. Talent Management
Participates in the hiring, promotion, and termination processes based on performance evaluations.
11. Training Facilitation
Co-leads training sessions for sales associates and keyholders.
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