Computer Systems Specialist

1 day ago


Glen Allen, Virginia, United States Patient First Full time
Job Summary:

As a PC Specialist Level I at Patient First, you will be responsible for providing on-call support to center and Administrative Offices employees, resolving PC issues, and providing training and technical support to employees. You will also analyze, diagnose, and resolve complex PC problems, recommend and implement hardware solutions, and maintain an inventory of computer equipment. Additionally, you will develop and implement new computer projects and new hardware installations, and work with third-party vendors to resolve PC issues.

Key Responsibilities:
  • Provide on-call support to center and Administrative Offices employees
  • Resolve PC issues and provide training and technical support to employees
  • Analyze, diagnose, and resolve complex PC problems
  • Recommend and implement hardware solutions
  • Maintain an inventory of computer equipment
  • Develop and implement new computer projects and new hardware installations
  • Work with third-party vendors to resolve PC issues

Requirements:
  • Bachelor's degree in Science, Engineering, or a related field or one to three years of task-related experience
  • One to three years of experience with Patient First preferred
  • Hands-on experience with troubleshooting PC systems
  • Working technical knowledge of current network protocols, operating systems, and standards
  • Able to read and understand technical manuals, procedural guidelines, and OEM guides
  • Ability to research and resolve computer-related issues
  • Ability to prioritize
  • Strong interpersonal and communication skills
  • Analytical and problem-solving skills
  • Ability to work collaboratively in a team-oriented environment


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