PC Support Specialist
2 days ago
### Job Summary
We are seeking a highly skilled PC Specialist to join our team at Patient First. As a key member of our technical services team, you will be responsible for providing on-call support to our employees, resolving complex PC issues, and providing training and technical support to our staff.
### Key Responsibilities
* Provide on-call support to center and Administrative Offices employees as part of a scheduled rotation with other team members
* Resolve center and Administrative Offices PC issues
* Provide training and technical support to employees at the centers and Administrative Offices
* Analyze, diagnose, and resolve complex PC problems
* Recommend and implement hardware solutions
* Maintain an inventory of computer equipment and provide guidance on what equipment needs to be purchased
* Develop and implement new computer projects and new hardware installations
* Work with third-party vendors to resolve PC issues when necessary
### Requirements
* Bachelor's degree in Science, Engineering, or a related field or one to three years of task-related experience
* One to three years of experience with Patient First preferred
* Hands-on experience with troubleshooting PC systems
* Working technical knowledge of current network protocols, operating systems, and standards, including TCP/IP, internet, and routing
* Ability to read and understand technical manuals, procedural guidelines, and OEM guides
* Ability to research and resolve computer-related issues
* Ability to prioritize
* Strong interpersonal and communication skills
* Analytical and problem-solving skills
* Ability to work collaboratively in a team-oriented environment
### What We Offer
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
### How to Apply
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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