IT Support Specialist
5 days ago
Capital One is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our internal end-users.
Key Responsibilities:- Provide technical support through remote access tools to resolve internal end-user issues and achieve first call resolution.
- Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests.
- Interact with end-users via soft phone or chat modules to resolve software and hardware issues.
- Utilize Service Now as the ticketing tool to track and escalate tickets for end-users.
- Assist with onboarding of new agents by training and allowing others to shadow.
- High School Diploma, GED or equivalent certification.
- Associate's Degree in Computer Science, Information Systems, and Engineering (preferred).
- ITIL Certification (preferred).
- Mac Integration Basics Certificate or at least 1 year of equivalent Mac support experience.
- Windows 10 Certificate or at least 1 year of equivalent Windows OS support experience.
- At least 1 year of remote help desk support experience.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.
-
IT Support Specialist
1 week ago
Glen Allen, Virginia, United States New Charter Technologies Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at New Charter Technologies. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' technology systems are running smoothly.Key...
-
IT Support Specialist
5 days ago
Glen Allen, Virginia, United States Strategic Solutions Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Strategic Solutions. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their technology needs are met and their systems are running smoothly.Key Responsibilities:Provide technical support...
-
IT Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Capital One Full timeJob Title: IT Support SpecialistCapital One is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our internal end-users.Key Responsibilities:Provide technical support through remote access tools to resolve...
-
IT Support Specialist
1 day ago
Glen Allen, Virginia, United States Capital One Full timeJob Title: IT Support SpecialistCapital One is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our internal end-users.Key Responsibilities:Provide technical support through remote access tools to resolve...
-
Administrative Support Specialist
5 days ago
Glen Allen, Virginia, United States Insight Global Full timeJob Title: Administrative SpecialistWe are seeking a highly skilled Administrative Specialist to join our team at Insight Global. As an Administrative Specialist, you will play a critical role in supporting the County Leaf Program by handling administrative tasks, answering phone calls and emails, and documenting all interactions.Key Responsibilities:Provide...
-
IT Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Capital One Full timeJob SummaryCapital One is seeking a skilled IT Support Specialist to join our team. As a technical support associate, you will provide excellent written and verbal communication skills to troubleshoot laptop (Windows & Mac) issues, mobile device support, password resets, and other technical issues.Key ResponsibilitiesProvide technical support through remote...
-
Field Based Peer Support Specialist
3 weeks ago
Glen Allen, Virginia, United States UnitedHealth Group Full timeJob SummaryOptum is seeking a highly motivated and experienced Peer Support Specialist to join our team in Richmond, VA. As a Peer Support Specialist, you will play a critical role in supporting consumers and families in achieving their recovery goals. You will work closely with the clinical team to implement care coordination and provide peer support...
-
PC Support Specialist
2 days ago
Glen Allen, Virginia, United States Patient First Full timeJob SummaryWe are seeking a highly skilled PC Specialist Level I to join our team at Patient First. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProvide on-call support to center and Administrative Offices...
-
Glen Allen, Virginia, United States Concentra Full timeAbout the RoleWe are seeking a highly skilled Radiologic Technologist and Medical Support Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.Key ResponsibilitiesPrepare patients for radiologic procedures, ensuring their safety and comfort throughout...
-
Administrative Support Specialist
3 weeks ago
Glen Allen, Virginia, United States Insight Global Full timeJob DescriptionThe Administrative Staff Specialist will be responsible for handling administrative tasks related to the county leaf program. They will be responsible for answering, documenting, and following up to resident inquiries and communications. Additional responsibilities include utilizing Microsoft SharePoint to track and document all interactions,...
-
Administrative Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Insight Global Full timeJob SummaryWe are seeking an experienced Administrative Specialist to join our team at Insight Global. The successful candidate will be responsible for handling administrative tasks related to the county leaf program, providing exceptional customer service, and utilizing Microsoft SharePoint to track and document all calls, emails, and violations.Key...
-
Administrative Support Specialist
2 days ago
Glen Allen, Virginia, United States Insight Global Full timeJob DescriptionThe Administrative Staff Specialist will be responsible for handling administrative tasks related to the county leaf program. They will be responsible for answering, documenting, and following up to resident inquiries and communications.Key Responsibilities:Utilize Microsoft SharePoint to track and document all communications, inquiries, and...
-
IT Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Bankers Insurance Full timeJob Title: IT Support TechnicianWe are seeking a skilled IT Support Technician to join our team at Bankers Insurance. As a key member of our technical support team, you will be responsible for providing top-notch technical support and troubleshooting for our internal employees.Key Responsibilities:Provide desktop and peripheral support for branch offices and...
-
IT Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Sourcepass Full timeJob Title: Staff Augmentation TechnicianWe are seeking a highly skilled Staff Augmentation Technician to join our team at Sourcepass, an IT consulting company with a rich history of providing network support and innovative solutions since 2001.As a Staff Augmentation Technician, you will be responsible for providing Level I IT Support and Break/Fix...
-
IT Support Specialist
3 weeks ago
Glen Allen, Virginia, United States Bankers Insurance Full timeJob DetailsWe are seeking a skilled IT Support Technician to provide technical assistance and troubleshooting for our internal employees.Key Responsibilities:Provide desktop and peripheral support for branch offices and remote employees.Install, troubleshoot, repair, and maintain personal computer hardware and software.Provision PC endpoints, including...
-
Administrative Support Specialist
4 weeks ago
Glen Allen, Virginia, United States ECPI University Full timeAdministrative Assistant OpportunityECPI University is seeking a highly organized and customer-focused individual to provide exceptional support to our students and campus community.Key Responsibilities:Greet and assist students and visitors in a friendly and professional mannerPerform a variety of administrative tasks to support the efficient daily...
-
Administrative Support Specialist
2 weeks ago
Glen Allen, Virginia, United States ECPI University Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as an Administrative Assistant at ECPI University's Richmond/Glen Allen, VA campus.Key ResponsibilitiesGreet and assist students and visitors in a friendly and professional mannerPerform a variety of administrative tasks to support the efficient daily operation of...
-
Administrative Support Specialist
2 weeks ago
Glen Allen, Virginia, United States RemX Full timeAdministrative Assistant OpportunityRemX is seeking a highly organized and detail-oriented Administrative Assistant to join our team in Charlotte, NC. This temporary to hire position will provide administrative support to multiple departments and ensure smooth operations at the front desk.Key Responsibilities:Greet and welcome visitors, providing a positive...
-
Legal Support Specialist
1 week ago
Glen Allen, Virginia, United States Apex Systems Full timeJob Title: ParalegalApex Systems is a leading global technology services business that delivers solutions to fulfill clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.Job Summary:The Paralegal will...
-
Medical Support Specialist
2 weeks ago
Glen Allen, Virginia, United States Patient First Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Patient First. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesObtain accurate vital signs and triage patients to ensure timely and effective care.Assist physicians...