Retail Sales Representative

2 weeks ago

Locust Grove, United States Ace Hardware Full time


Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

The independent store owner is solely responsible for and independently makes all decisions regarding employment matters, including hiring, termination, discipline, supervision, staffing, and scheduling.

Ace Hardware Corporation will not receive a copy of any applications submitted for this position and will have no control over interviews and/or hiring decisions. The independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and are used by independent store owners under a license from Ace Hardware Corporation.


About the Company:


As a family-owned establishment, we prioritize flexible scheduling and offer competitive benefits. We are always on the lookout for dedicated individuals to help us maintain our reputation as the Helpful Place.

General Overview: The Sales Associate will support the receiving, stocking, and pricing of all merchandise while ensuring a clean and organized presentation of products and overall store cleanliness.

Key Responsibilities:

Customer Engagement:
  • Proactively assist customers in resolving issues.
  • Greet customers upon entry and throughout their visit, expressing gratitude upon their departure.
  • Maintain a friendly and approachable demeanor while collaborating with customers and team members.
  • Ensure all radio communications are handled promptly and courteously.
  • Direct any unresolved customer complaints to management.
  • Possess comprehensive product knowledge and familiarity with store layout.
  • Provide personalized service to customers, aiming to exceed their expectations every time.

Store Operations:
  • Contribute to a positive, professional, and safe working environment.
  • Assist with the receipt, verification, and stocking of merchandise throughout the store.
  • Help maintain appropriate back stock levels.
  • Support daily upkeep and cleanliness of the sales floor, stockroom, and outdoor merchandise area.
  • Ensure a tidy and organized sales floor, including promotional displays.
  • Assist with merchandise reconfigurations throughout the store.
  • Provide support to Department Specialists with tasks such as pricing updates and special orders.
  • Ensure that all signage is current and accurate.
  • Operate a forklift safely and efficiently, with proper training.
  • Communicate any issues related to store support to the General Manager for resolution.
  • Share any merchandising, cost control, or sales ideas with the General Manager.
  • Participate in store meetings and contribute to discussions.
  • Maintain professionalism in appearance and conduct.
  • Perform additional duties as assigned.

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