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Retail Sales Representative

2 months ago

Locust Grove, United States Ace Hardware Full time


Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

The independent store owner is solely responsible for and independently makes all decisions regarding employment matters, including hiring, termination, discipline, supervision, staffing, and scheduling.

Ace Hardware Corporation will not receive a copy of any applications submitted for this role and will have no control over interviews and/or hiring decisions. They do not control and are not responsible for the employment policies and practices of the independent store owner.

If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and are utilized by independent store owners under a license from Ace Hardware Corporation.


About Pitkin's Home Center:


We are consistently seeking the right individuals to help us maintain our reputation as the Helpful Place. Working for a family-owned store offers flexible scheduling and excellent benefits.

General Overview: The Sales Associate will support the receiving, stocking, and pricing of all merchandise while ensuring a clean and organized merchandise presentation and overall store cleanliness.

Key Responsibilities:

Customer Engagement:

  • Proactively assist customers in resolving issues.
  • Welcome customers upon entry and throughout their visit. Express gratitude to customers upon their departure.
  • Exhibit a friendly and approachable demeanor; collaborate effectively with both customers and colleagues.
  • Ensure all radio communications and inquiries are addressed promptly and courteously.
  • Direct any customer complaints that cannot be resolved to a management team member.
  • Maintain strong product knowledge and awareness of store layout and product locations.
  • Provide personalized assistance to customers throughout the store, aiming to exceed their expectations every time.

Store Operations:

  • Contribute to a positive, professional, and safe working environment.
  • Assist with the receiving, checking in, and stocking of merchandise throughout the store.
  • Help maintain appropriate back stock levels.
  • Support daily upkeep, organization, and cleanliness of the sales floor, stockroom, and outdoor merchandise area.
  • Ensure a tidy and orderly sales floor, including promotional displays and featured merchandise.
  • Assist with merchandise resets throughout the store.
  • Provide support to Department Specialists, including price adjustments and special orders.
  • Ensure all signage is current and accurate throughout the store.
  • Operate a forklift with proper training.
  • Communicate any Store Support Center issues to the General Manager for follow-up.
  • Share any merchandising, cost control, or sales ideas with the General Manager.
  • Participate in store meetings.
  • Maintain professionalism in appearance and conduct.
  • Perform all other assigned duties as needed.