Customer Service Representative

8 hours ago


Geneva, Illinois, United States BioDerm Full time
Job Title: Customer Service Representative

At BioDerm, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and support to customers via phone, email, and chat.
  • Work closely with internal teams to resolve customer issues and improve overall customer experience.
  • Meet or exceed customer satisfaction targets and quality standards.
Requirements:
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • 1-2 years of customer service experience in a call center or retail environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application.



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