Healthcare Administrative Assistant
6 days ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Answer and direct incoming phone calls in a timely and professional manner
- Collect payments for copays and deductibles, and make financial arrangements for patients
- Perform check-in and out duties accurately and timely, and make appointments for visits
- Verify insurance eligibility and benefits, and record the information in the medical record
- Enter patient demographics into the practice management system
- Take messages and direct them to the clinical employee or provider
- Manage a high volume of telephone calls and patient interactions
- 1 year of clerical experience preferred
- Experience in cashier procedures, basic accounting, clinic check-in/out procedures, and basic health insurance
- 6 months of customer service experience and 6 months of telephone customer service experience preferred
- Ability to communicate effectively in English (verbal/written)
This position requires the ability to handle a high volume of telephone calls and patient interactions, and to work in a fast-paced environment. The ideal candidate will be able to multitask, prioritize tasks, and maintain a professional demeanor in a high-stress environment.
About UsINTEGRIS Health is a leading healthcare provider in Oklahoma, dedicated to partnering with people to live healthier lives. We offer a comprehensive benefits package, including a competitive salary, paid time off, and opportunities for professional growth and development.
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