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Nutritional Services Manager
2 months ago
The primary objective of this role is to strategize, coordinate, and oversee the operations of the dietary and nutrition services department, ensuring compliance with current federal, state, and local regulations as directed by the management team.
Key Responsibilities
Administrative Duties
- Assist in the planning, development, and execution of the dietary services department and its various programs.
- Hold administrative responsibility for supervising the dietary services team.
- Prepare and present reports to the Registered Dietitian and/or management regarding departmental operations.
- Support the creation and implementation of an organizational structure for the dietary services.
- Address and document any complaints or grievances from staff, reporting actions taken to the Registered Dietitian and/or management.
- Ensure the security of the facility's information systems.
- Collaborate with the Quality Assurance and Performance Improvement (QAPI) Committee to develop corrective action plans for identified deficiencies.
- Designate a qualified staff member to oversee operations in your absence.
- Assist in creating personalized diet plans for residents.
- Conduct interviews with residents or their families to gather dietary histories as needed.
- Process dietary changes as communicated by nursing staff.
- Review the nutritional needs of each new resident and assist in planning their dietary requirements.
- Work with the Registered Dietitian on the nutritional aspects of residents' discharge plans.
- Collaborate with the Infection Preventionist to identify and manage food and nutrition service functions that may pose health risks.
- Ensure residents receive nourishing snacks at bedtime.
- Complete necessary administrative forms, reports, and evaluations.
- Inspect food storage and utility areas for cleanliness and supply management.
- Coordinate dietary services with other departments, including nursing and social services.
- Communicate effectively with residents and their families.
- Assist in planning regular and specialized diet menus as directed by physicians.
- Maintain accurate menu records in line with facility policies.
- Develop and enforce procedures for the safe operation of dietary equipment.
- Implement strategies to minimize waste in supply usage.
- Standardize task performance methods.
- Support staff in developing departmental procedures.
- Participate in the Infection Prevention and Control Committee to refine food service techniques.
- Establish and maintain written departmental policies and ensure staff adherence.
- Review departmental policies and job descriptions annually for necessary updates.
- Assist in evaluating the quality and quantity of food served.
- Engage with administration and medical staff to plan dietary programs.
- Ensure comprehensive documentation of dietary services and resident responses.
- Contribute to the ongoing QAPI program for dietary services.
- Conduct periodic visits to residents to assess meal quality and preferences.
- Regularly meet with staff to discuss departmental operations and identify areas for improvement.
- Provide reports on dietary programs and activities as required.
- Evaluate and implement recommendations from relevant committees.
- Participate in various facility committees as appointed.
- Attend scheduled department head meetings.
- Organize and announce departmental meetings.
- Assist in scheduling care plans and assessments for committee review.
- Encourage resident and family involvement in care plan development.
- Ensure care plans specify any special dietary needs.
- Participate in the Resident Assessment Instrument (RAI) process.
- Provide alternative food options for residents who refuse standard offerings.
- Ensure proper security measures for departmental computer workstations.
- Delegate responsibilities to other staff as necessary.
- Monitor attendance to maintain adequate staffing levels.
- Recommend staffing needs to management.
- Engage in continuing education to stay updated in the field.
- Assist in planning and conducting in-service training for dietary staff.
- Ensure all staff participate in mandatory training programs.
- Develop and implement an effective orientation program for new hires.
- Provide leadership training focused on supervisory skills.
- Ensure dietary policies outline safety precautions for staff.
- Facilitate participation in safety drills and training.
- Monitor equipment usage to ensure safety compliance.
- Ensure adherence to infection control procedures.
- Provide necessary protective equipment for staff.
- Assist in developing safety standards for dietary services.
- Maintain procedures for reporting hazardous conditions.
- Ensure proper labeling and storage of hazardous materials.
- Recommend equipment and supply needs to management.
- Conduct regular checks on equipment functionality.
- Monitor inventory control procedures.
- Ensure adequate supply levels for cleaning tasks.
- Assist in vendor selection for food supplies.
- Support purchasing decisions for dietary supplies.
- Assist in preparing the dietary services budget for review.
- Maintain accurate financial records for departmental expenditures.
- Adjust departmental operations to align with budgetary constraints.
Be prepared to manage emergencies as they arise.
Working Environment
- Work in various areas including dining rooms, kitchens, and resident rooms.
- Engage in frequent movement throughout the facility.
- Handle frequent interruptions during work hours.
- Interact with residents, staff, and visitors under various circumstances.
- Manage interactions with distressed residents and family members.
- Communicate with medical and nursing staff regularly.
- Be available for additional hours as needed.
- Respond to emergency situations as required.
- Participate in ongoing education programs.
- Be aware of potential hazards in the work environment.
- Maintain communication with other department leaders for effective planning.
- Handle and be exposed to hazardous materials as necessary.
Must possess a bachelor's degree in nutrition, dietary management, or a related field from an accredited institution.
Experience Requirements
- A minimum of five years of supervisory experience in a healthcare setting is required.
- Training in cost management and dietary therapy is essential.
- Must hold a Certified Dietary Manager certification or equivalent.
- Proficiency in English is required.
- Ability to make independent decisions when necessary.
- Strong interpersonal skills for effective communication with all stakeholders.
- Knowledge of dietary practices and regulatory guidelines is essential.
- Leadership skills and a collaborative approach to management are necessary.
- Ability to develop and implement departmental programs and policies.
- Attention to detail in maintaining sanitation and safety standards.
- Patience and a positive attitude when interacting with residents.
- Willingness to adopt new methods and practices in dietary services.
- Ability to analyze financial data and dietary reports.
- Capability to communicate resident conditions effectively.
- Must not pose a health or safety risk to others.
- Ability to move throughout the facility during working hours.
- Effective verbal and written communication skills in English.
- Capacity to manage the mental and emotional demands of the role.
- Ability to see and hear adequately to perform job functions.
- Independence and flexibility in work style are essential.
- Compliance with health requirements set by facility policies.
- Ability to work with a diverse population of residents.
- Physical capability to lift and move items as required.
- Ability to assist in resident evacuations during emergencies.