Public Safety Telecommunicator
1 day ago
We are seeking a highly skilled Public Safety Telecommunicator to join our team at the City of Des Moines. As a Telecommunicator, you will be responsible for receiving and dispatching emergency and non-emergency service calls on an assigned shift.
Key Responsibilities- Receive and process emergency and non-emergency service calls via 911 and other telephone lines
- Determine the nature of the complaint and input information into the computer-aided dispatch system (CADS)
- Route non-service calls or calls for other agencies to proper local, state, and federal agencies
- Dispatch police, fire, and emergency medical services units in a manner consistent with departmental policies and procedures
- Perform other related duties as assigned
- Graduation from high school or GED
- Some college or prior experience as a 911 or similar type position preferred
- Must successfully complete the Basic 40 Hour Telecommunicator Training required by the State of Iowa within the first year of employment
- Must obtain NCIC and Emergency Medical Dispatch certifications during first year of employment and maintain throughout employment as a Senior Public Safety Dispatcher
- CPR and AED training and CPR certification within the first year of employment
This is a regular less than half-time position, with available hours varying throughout the 24/7 period. The ideal candidate will work at least 12 hours per month.
How to ApplyTo be considered for this position, please submit your application, including college transcripts if applicable, to the City of Des Moines Human Resources Department. Finalists will be invited to complete the Critical performance exam.
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