Education Support Specialist

2 days ago


Amarillo, Texas, United States Amarillo College Full time
Job Title: Education Support Assistant

Join Amarillo College as an Education Support Assistant and be part of a team dedicated to transforming our community and economy through learning, innovation, and achievement.

Job Summary

We are seeking a highly motivated and organized individual to support the tutoring center by managing communications, scheduling appointments, maintaining records, and organizing resources. This role assists with student outreach, workshops, and tutor coordination, contributing to a supportive learning environment focused on student success.

Responsibilities
  • Manage and respond to inquiries through the tutoring center's email, phone, and front desk.
  • Schedule and coordinate student appointments with tutors.
  • Acquire knowledge of Amarillo College resources and provide appropriate guidance to students.
  • Update and maintain records in the Student Engagement Portal, including closing tasks and documenting session notes for mandatory tutoring assignments.
  • Conduct student outreach and follow-up for mandatory tutoring sessions, Health Science Information (HESI) workshops, Smart Start orientations, Texas Success Initiative (TSI) study sessions, GED preparation, and other college initiatives.
  • Facilitate connections between TSI and GED students and their respective testing locations.
  • Prepare instructional materials and resources for HESI workshops.
  • Collaborate with the Assistant Director of Student Learning Support to coordinate tutor scheduling for the center and embedded classroom settings.
  • Participate in performance evaluations and assessments as required.
  • Maintain, organize, and disseminate educational resources and materials within the tutoring center.
  • Perform other duties as required.
Requirements
  • Associate's Degree.
  • Two (2) years of experience in data entry, student services, or similar role.
Working Conditions

This position operates in a professional office environment, routinely uses standard office equipment, and is in a high-traffic area with continual interruptions.

Benefits

Amarillo College offers a generous retirement plan, free gym membership, and free tuition up to 6 credits per semester.



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