Absence Management Specialist

19 hours ago


Savannah, Georgia, United States Community Choice Financial Family of Brands Full time
Job Summary

We are seeking an experienced Absence Management Specialist to join our team at Community Choice Financial Family of Brands. As an Absence Management Specialist, you will play a critical role in providing support and guidance to employees navigating our leave of absence policies, disability, and leave-related accommodations.

Key Responsibilities
  • Leave Administration: Oversee and administer leave requests, including FMLA, military leave laws, state and local leave laws, and company personal/pandemic leave.
  • Accommodation Leaves: Administer accommodation leaves under the Americans with Disabilities Act, the Pregnant Workers Fairness Act, and other state and local leave laws, including the management of the interactive process.
  • Employee Communication: Communicate with employees regarding eligibility, their needs for leave and/or modified work schedules, answering benefits-related questions, and researching resolution of claims while ensuring confidentiality and compliance with federal and state regulations.
  • Collaboration: Partner with HR Partners and management teams to address leave of absence cases, and with Payroll Partners to ensure accurate employee paychecks.
  • Policy Interpretation: Advise managers and employees on the interaction of leave laws with paid time off.
  • Reporting and Auditing: Perform biweekly, monthly, and quarterly audits, and prepare metrics and reports for HR Leadership.
  • Communication and Documentation: Prepare verbal and written communications related to approval and denials of leave of absences, and develop new and revised processes, procedures, and form templates as needed.
Requirements
  • Education: High School Diploma or GED
  • Experience: 2 years of human resources/benefits experience
  • Skills: Strong written and verbal communication skills, strong professionalism, ability to maintain confidentiality, and proficiency in Microsoft Office Suite
  • Preferred Qualifications: Associate's or Bachelor's Degree in Business, HR, or related field


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