Healthcare Access Specialist

1 week ago


Bend, Oregon, United States St. Charles Health System Full time
Position Overview:
As a vital member of the healthcare team, the Patient Access Representative is responsible for ensuring that all patients are accurately registered for medical services as prescribed by their healthcare providers. This role emphasizes the delivery of professional, precise, and timely service across all admitting functions.

Key Responsibilities:
1. **Patient Registration:** Efficiently register patients for medical services, ensuring all necessary information is collected and verified.
2. **Customer Service Excellence:** Provide exceptional service to patients, addressing inquiries and concerns with professionalism and empathy.
3. **Collaboration:** Work closely with healthcare providers and administrative staff to facilitate smooth patient access to services.
4. **Data Management:** Maintain accurate records and documentation in compliance with healthcare regulations.

Qualifications:
Strong communication skills, attention to detail, and a commitment to patient care are essential for success in this role. This position does not involve direct management of other staff members, allowing for a focus on patient interaction and service delivery.

Essential Skills:
- Proficient in healthcare access processes
- Strong interpersonal skills
- Ability to handle sensitive information with confidentiality
- Knowledge of healthcare systems and procedures.

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