Field Service Representative

7 days ago


Reading, Pennsylvania, United States Veolia North America Full time
Job Description

Veolia North America is seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will play a critical role in delivering top-notch on-site technical customer service to our clients.

Key Responsibilities:
  • Install and service chemical feed and water treatment equipment, perform water analysis, collect samples, troubleshoot and repair pumps, instruments, and control panels, and conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites.
  • Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support. Offer knowledge and support to account managers on the company's newest technologies for digitization and chemical feed and control solutions, including training and information sessions.
  • Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers, maintenance of feed rate charts and log sheets, and management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special sampling and analysis.
Requirements:
  • At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-school diploma or other degree in chemical studies or related field preferred.
  • Demonstrates familiarity with water treatment processing.
  • Possesses strong communication and interpersonal skills, with a customer service and results-oriented approach, complemented by robust analytical skills and business acumen. A team player who is also capable of working independently with minimal supervision after proper training.
  • Able to read and interpret instruction and safety manuals, with hands-on and proactive working style. Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional development and growth.
  • A diverse and inclusive work environment.


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