Senior Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Tailored Brands Inc. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Customer Service: Provide world-class customer service by being customer-ready and delivering a seamless experience every day.
- Product Knowledge: Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.
- Store Operations: Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
- Team Collaboration: Work well and consult with associates at all levels to contribute to a positive work environment.
- Physical Demands: Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.
- Work Environment: Work in a fast-paced retail environment with a focus on customer satisfaction.
- Competitive Hourly Rates
- Flexible Schedules
- Tuition Reimbursement
- Generous Employee Discount
- Ongoing Discounts
Tailored Brands Inc. is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family. We invest in our people and foster an inspirational, inclusive, and innovative culture that promotes a true sense of belonging.
We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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