Bilingual Sales and Service Representative
23 hours ago
About the Role
The Bilingual Sales and Service Representative is a key member of our Financial Center team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires fluency in Spanish and a passion for building relationships with customers.
Key Responsibilities
- Provide personalized service to customers, handling transactions and answering questions in a timely and professional manner.
- Drive sales conversations through proactive engagement, leveraging CRM tools and industry knowledge to identify opportunities and close deals.
- Develop and maintain relationships with customers, understanding their financial goals and providing tailored solutions to meet their needs.
- Collaborate with colleagues to achieve sales and service targets, sharing best practices and expertise to drive business growth.
- Manage risk and ensure compliance with regulatory requirements, maintaining a high level of integrity and professionalism in all interactions.
- Stay up-to-date with industry trends and developments, applying knowledge to enhance customer experiences and drive business results.
Requirements
- High school diploma or equivalent required; 1+ years of customer service or sales experience preferred.
- 1+ years of cash handling experience preferred.
- Fluency in Spanish required.
What We Offer
Fulton Financial Corporation is committed to providing a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) program, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.
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