Bilingual Sales and Service Representative

23 hours ago


Reading, Pennsylvania, United States Fulton Financial Corporation Full time

About the Role

The Bilingual Sales and Service Representative is a key member of our Financial Center team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires fluency in Spanish and a passion for building relationships with customers.

Key Responsibilities

  • Provide personalized service to customers, handling transactions and answering questions in a timely and professional manner.
  • Drive sales conversations through proactive engagement, leveraging CRM tools and industry knowledge to identify opportunities and close deals.
  • Develop and maintain relationships with customers, understanding their financial goals and providing tailored solutions to meet their needs.
  • Collaborate with colleagues to achieve sales and service targets, sharing best practices and expertise to drive business growth.
  • Manage risk and ensure compliance with regulatory requirements, maintaining a high level of integrity and professionalism in all interactions.
  • Stay up-to-date with industry trends and developments, applying knowledge to enhance customer experiences and drive business results.

Requirements

  • High school diploma or equivalent required; 1+ years of customer service or sales experience preferred.
  • 1+ years of cash handling experience preferred.
  • Fluency in Spanish required.

What We Offer

Fulton Financial Corporation is committed to providing a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) program, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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