Field Service Technician
2 months ago
**About Veolia WTS**
Veolia Water Technologies & Solutions (WTS) is a leading provider of water treatment solutions, dedicated to helping cities and industries manage their resources efficiently. We're committed to creating a cleaner, more sustainable world.
**Job Summary**
We're seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports.
**Key Responsibilities**
- Equipment Installation and Maintenance: Install and service chemical feed and water treatment equipment, perform water analysis, collect samples, troubleshoot and repair pumps, instruments, and control panels, and conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites.
- Technical Consulting and Support: Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support. Offer knowledge and support to account managers on the company's newest technologies for digitization and chemical feed and control solutions, including training and information sessions.
- Operational Excellence and Resource Management: Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers, maintenance of feed rate charts and log sheets, and management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special sampling and analysis.
**Qualifications**
We're looking for a candidate with:
- Professional Experience and Education: At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-school diploma or other degree in chemical studies or related field preferred. Demonstrates familiarity with water treatment processing.
- Interpersonal and Analytical Skills: Possesses strong communication and interpersonal skills, with a customer service and results-oriented approach, complemented by robust analytical skills and business acumen. A team player who is also capable of working independently with minimal supervision after proper training.
- Technical Proficiency and Mathematical Skills: Able to read and interpret instruction and safety manuals, with hands-on and proactive working style. Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages.
**What We Offer**
We're proud to offer a competitive compensation and benefits package, including health and dental benefits, in a culture that prioritizes safety and inclusivity for all employees. We also offer flexibility and perks, such as the autonomy to work from home and manage your workload effectively, along with the personal use of a company vehicle, with gas expenses covered, enhancing your work-life balance.
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