Technical Printer Support Specialist

4 weeks ago


Baltimore, Maryland, United States TEKsystems Full time
Job Description

As a Technical Printer Support Specialist with TEKsystems, you will be responsible for providing expert-level support for printers and related devices in a hospital environment. This is a long-term Windows 10 deskside field support project that requires strong technical skills and excellent communication abilities.

About the Job:

This position involves troubleshooting and resolving printer-related issues, performing refresh work, and assisting with incidents and requests. You will be working with various types of printers, including HP, Xerox, Toshiba, and Lexmark, as well as supporting peripherals such as scanners, credit card readers, and signature pads.

Requirements:

  • 3-5 years of experience in printer support, preferably in a corporate environment
  • Expert-level knowledge of Windows 10 and Microsoft Office
  • Familiarity with Active Directory and ServiceNow (preferably)
  • Excellent customer service skills and ability to communicate effectively with end-users
  • Must be fully vaccinated

Work Environment:

You will be working on-site at various locations throughout the Washington D.C. area, traveling to different hospitals and facilities as needed. A reliable vehicle is required for this position.

Benefits:

  • Competitive salary: $85,000 - $110,000 per year
  • Opportunity to work with a leading technology company in the world
  • Challenging and dynamic work environment
  • Professional development opportunities

About TEKsystems:

We are a leading provider of technology services and solutions, helping organizations succeed through innovative staffing, talent management, and IT services.



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