Technical Support Professional
3 days ago
Job Title: Technical Support Professional
Job SummaryWe are seeking a highly skilled Technical Support Professional to join our team at Centric Business Systems - powered by UBEO. As a key member of our technical support team, you will be responsible for servicing and repairing equipment at customer locations within an assigned geographic territory.
Key Responsibilities- Providing exceptional customer service and ensuring timely resolution of technical issues.
- Installing and configuring equipment, including setting up IP addresses and downloading printer drivers.
- Conducting training sessions with customers on printing functions and troubleshooting.
- Minimum 2+ years of experience in a technical support role or equivalent.
- Strong understanding of technical concepts and ability to troubleshoot complex issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience with copier maintenance and repair is an asset.
- A competitive salary range of $50,000 - $60,000 per year.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Generous paid time off and holiday schedule.
- Opportunities for career advancement and professional growth.
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