Printer and Copier Repair Specialist

5 days ago


Baltimore, Maryland, United States Quality Business Solutions Full time
Job Description

We are seeking a skilled Field Service Professional to join our team at Quality Business Solutions. As a Field Service Professional, you will be responsible for servicing and repairing equipment at customers' locations within an assigned geographic territory.

The ideal candidate will have journeyman level technical knowledge, good customer service and time management skills, and computer skills. Additionally, the successful candidate will have five or more years of experience with copier break/fix repair, copier troubleshooting, and copier refurbishment.

This is a full-time position with a competitive base salary ranging from $45,000 to $65,000 per year, plus benefits including health, dental, 401k, and a company car.

About Quality Business Solutions:

As a family-owned and operated business, we strive to provide exceptional services to our clients. Our team of experts has over 22 years of experience in the industry, and we take pride in our reputation for being the best in the Mid-Atlantic region.

Key Responsibilities:

  • Servicing and repairing equipment at customers' locations
  • Setting up IP addresses, downloading printer drivers, and providing customer training on printing functions
  • Working closely with our dispatch team to achieve common goals

Requirements:

  • Journeyman level technical knowledge
  • Good customer service and time management skills
  • Computer skills, including typing, email, and basic Excel knowledge
  • Five or more years of experience with copier break/fix repair, copier troubleshooting, and copier refurbishment


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