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Patient Service Representative

2 months ago

Ogden, Utah, United States Intermountain Healthcare Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative. In this role, you will be the first point of contact for patients entering our facilities, providing exceptional service and ensuring a seamless experience.

Key Responsibilities
  • Greet patients in a professional manner and assess their needs
  • Verify patient demographics, insurance, and contact information
  • Assist patients in completing necessary forms and paperwork
  • Direct patients on next steps and inform them about delays and wait times
  • Promptly schedule appointments and process payments
  • Support administrative functions and coordinate with other care teams
Requirements
  • 6 months of customer service experience
  • Basic computer skills and strong interpersonal and communication skills
  • Ability to work well in a fast-paced environment
What We Offer

At Intermountain Healthcare, we care about your well-being and offer a comprehensive benefits package that includes a generous hourly rate, flexible scheduling, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to delivering exceptional patient care.