Patient Service Representative

4 weeks ago


Ogden, Utah, United States Intermountain Health Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at Intermountain Health McKay-Dee Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience from the moment they arrive.

Key Responsibilities:

  • Greet and check-in patients in a professional and courteous manner
  • Verify patient demographics, insurance, and contact information
  • Assist patients with completing necessary forms and paperwork
  • Direct patients to next steps and inform them of delays and wait times
  • Schedule appointments and process payments
  • Support administrative functions of the clinic

Requirements:

  • 6 months of customer service experience
  • Basic computer skills and data entry experience
  • Professional manner and strong interpersonal and communication skills

Preferred Qualifications:

  • 1 year of customer service experience in a hospital or medical office setting
  • Problem-solving ability, analytical skills, and self-motivation
  • Excellent verbal and written communication skills

Work Environment:

Intermountain Health McKay-Dee Hospital, Ogden, UT

36 hours per week

$22.54 hourly rate

We offer a comprehensive benefits package and a commitment to diversity, equity, and inclusion.



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