Patient Service Representative
4 weeks ago
We are seeking a highly skilled Patient Service Representative to join our team at Intermountain Health McKay-Dee Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience from the moment they arrive.
Key Responsibilities:
- Greet and check-in patients in a professional and courteous manner
- Verify patient demographics, insurance, and contact information
- Assist patients with completing necessary forms and paperwork
- Direct patients to next steps and inform them of delays and wait times
- Schedule appointments and process payments
- Support administrative functions of the clinic
Requirements:
- 6 months of customer service experience
- Basic computer skills and data entry experience
- Professional manner and strong interpersonal and communication skills
Preferred Qualifications:
- 1 year of customer service experience in a hospital or medical office setting
- Problem-solving ability, analytical skills, and self-motivation
- Excellent verbal and written communication skills
Work Environment:
Intermountain Health McKay-Dee Hospital, Ogden, UT
36 hours per week
$22.54 hourly rate
We offer a comprehensive benefits package and a commitment to diversity, equity, and inclusion.
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Patient Service Representative
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