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Member Service Representative

1 month ago


Ogden, Utah, United States Wal-Mart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Wal-Mart. As a Member Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and ensuring a positive shopping experience for our members.

Key Responsibilities:

  • Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and assisting members with purchasing decisions.
  • Resolve member issues and concerns in a professional and courteous manner.
  • Assist with securing and safeguarding company assets and property by observing and communicating potential security risks.
  • Assist with the training of new associates on company processes and procedures.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Why Join Our Team?

At Wal-Mart, we are committed to providing our members with an exceptional shopping experience. As a Member Service Representative, you will have the opportunity to make a positive impact on our members' lives and be part of a dynamic and supportive team.