Lead Operations Supervisor
2 weeks ago
As a key member of SJ Innovations LLC, the Lead Operations Supervisor will be responsible for overseeing daily operational activities and ensuring optimal resource utilization.
DUTIES:
- Communicates expectations and performance metrics to assigned staff.
- Monitors daily operations to enhance scheduling and real-time resource management.
- Evaluates contract specifications and assigns tasks based on employee skill sets.
- Collaborates with regulatory bodies to maintain schedule compliance.
- Identifies staffing needs and implements contingency plans as necessary.
- Addresses potential issues proactively and engages in problem-solving to enhance operational processes.
- Implements recovery strategies for unforeseen operational challenges.
- Reviews performance metrics regularly to ensure targets are met and initiates corrective actions when needed.
- Participates in planning processes on a daily, weekly, monthly, and annual basis.
- Keeps management informed of significant issues and suggests alternative solutions as required.
- Establishes performance standards for staff evaluations.
- Ensures comprehensive training for personnel to prepare them for future tasks.
- Maintains quality control and assurance in training delivery by monitoring staff performance.
- Engages with clients to gather feedback and provide updates on program status.
- Offers constructive feedback and guidance to team members while monitoring attendance.
- Performs additional responsibilities as assigned, ensuring all tasks are completed effectively and timely.
SKILLS:
A high school diploma or equivalent is required, with a Bachelor’s degree in Arts or Sciences preferred. A minimum of three years of supervisory experience is essential. Specialized knowledge of FAA systems, equipment, and operational procedures is highly advantageous. Candidates must be able to obtain and maintain a Public Trust Security clearance.
SJ Innovations LLC is an E-Verify, Affirmative Action, and Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
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