Lead Operations Supervisor

2 weeks ago


Oklahoma City, Oklahoma, United States SJ Innovations LLC Full time
Job Overview

As a key member of SJ Innovations LLC, the Lead Operations Supervisor will be responsible for overseeing daily operational activities and ensuring optimal resource utilization.


DUTIES:
  • Communicates expectations and performance metrics to assigned staff.
  • Monitors daily operations to enhance scheduling and real-time resource management.
  • Evaluates contract specifications and assigns tasks based on employee skill sets.
  • Collaborates with regulatory bodies to maintain schedule compliance.
  • Identifies staffing needs and implements contingency plans as necessary.
  • Addresses potential issues proactively and engages in problem-solving to enhance operational processes.
  • Implements recovery strategies for unforeseen operational challenges.
  • Reviews performance metrics regularly to ensure targets are met and initiates corrective actions when needed.
  • Participates in planning processes on a daily, weekly, monthly, and annual basis.
  • Keeps management informed of significant issues and suggests alternative solutions as required.
  • Establishes performance standards for staff evaluations.
  • Ensures comprehensive training for personnel to prepare them for future tasks.
  • Maintains quality control and assurance in training delivery by monitoring staff performance.
  • Engages with clients to gather feedback and provide updates on program status.
  • Offers constructive feedback and guidance to team members while monitoring attendance.
  • Performs additional responsibilities as assigned, ensuring all tasks are completed effectively and timely.

SKILLS:

A high school diploma or equivalent is required, with a Bachelor’s degree in Arts or Sciences preferred. A minimum of three years of supervisory experience is essential. Specialized knowledge of FAA systems, equipment, and operational procedures is highly advantageous. Candidates must be able to obtain and maintain a Public Trust Security clearance.


SJ Innovations LLC is an E-Verify, Affirmative Action, and Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.

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