Solutions Consultant Manager

5 days ago

Baltimore, Maryland, United States Palo Alto Networks Full time
About the Role

We are seeking a highly skilled Solutions Consultant Manager to join our team at Palo Alto Networks. As a key member of our District Solutions Consulting team, you will be responsible for leading and developing a team of Solutions Consultants to deliver innovative technical solutions that secure our customers' key business imperatives and maximize the value of their investment with Palo Alto Networks.

Key Responsibilities
  • Recruit, train, and mentor a team of Solutions Consultants to ensure they have the skills and knowledge needed to deliver exceptional customer service and technical solutions.
  • Work closely with the District Sales Manager to develop a technical strategy that accelerates growth and identifies key verticals, markets, use cases, and solutions to focus on.
  • Lead and coach the team on successful technical validation efforts based on best practices to ensure technical wins in assigned opportunities.
  • Define, create, and monitor individual development plans for team members to ensure they are meeting their career goals and contributing to the team's success.
  • Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions.
  • Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively participate in the selling process.
  • Drive Palo Alto Networks Platformization efforts within your accounts.
  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise.
  • Build and maintain relationships with key customers to solidify reference accounts and assist the account teams with defining plans to drive more business.
  • Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO.
  • Discuss competitor products in the marketplace and position ours as the best alternative.
  • Work with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers.
Requirements
  • Active TS Clearance is required - TS/SCI is preferred.
  • Experience as a pre-sales System Engineer Manager.
  • Experience as a Senior System Engineer/Specialist.
  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products.
  • Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base.
  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
  • Strong communication (written and verbal) and presentation skills.
  • Quota-driven attitude focused on client's best solution by being a trusted advisor.
  • Proficient in English.
About Us

Palo Alto Networks is a trailblazer that dreams big, takes risks, and challenges cybersecurity's status quo. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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