Freight Forwarding Coordinator

6 days ago


New York, New York, United States FedEx Logistics Full time
Job Description

FedEx Logistics is seeking a highly skilled Freight Forwarding Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating the movement of freight, ensuring timely delivery, and providing exceptional customer service.

Key Responsibilities:
  • Freight Coordination: Coordinate the movement of freight, including booking requests, setting up new shippers, and assisting with restricted articles submissions.
  • Import/Export Documentation: Complete accurate and timely import/export documentation in accordance with international trade regulations.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving billing issues.
  • Communication: Ensure all communication with internal and external customers is timely and accurate.
  • Freight Tracking: Track and trace freight movements, including entry of all milestones and exceptions.
  • Special Projects: Assist with special projects, such as coordinating oversized and out-of-gauge shipments, and handling hazmat shipments.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: Minimum of one year of experience in freight forwarding or logistics.
  • Skills: Proficient computer skills, strong customer service, organizational, and communication skills, knowledge of freight forwarding or logistics, and working knowledge of air export regulations.


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