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Import Operations Coordinator
2 months ago
Ocean Import Specialist - Premier Freight Forwarding Company
Location: New York, NY
A distinguished logistics provider, recognized for its commitment to excellence and innovation, is in search of a talented Ocean Import Specialist to enhance their operational team in the New York area. This position presents a unique opportunity to engage with a varied clientele, from large multinational corporations to burgeoning enterprises, facilitating the efficient movement of global trade.
With a strong foothold in New York's dynamic logistics landscape, this organization offers a robust platform for professional advancement in one of the most significant trade environments worldwide. The Ocean Import Specialist will be integral in strengthening the company's competitive edge and fostering its legacy of supply chain advancements.
Key Responsibilities:
- Oversee comprehensive ocean import operations, ensuring adherence to US Customs regulations and internal procedures.
- Leverage CargoWise One for shipment processing, milestone updates, and precise documentation generation.
- Collaborate with origin offices, shipping lines, and customs brokers to enhance shipment routing and reduce transit durations.
- Execute pre-alert and pre-clearance tasks to facilitate swift customs clearance.
- Track and address exceptions, including cargo delays, demurrage/detention concerns, and customs holds.
- Provide shipment visibility reports and proactively communicate updates to both internal and external stakeholders.
- Work alongside the pricing team to guarantee accurate quotes and invoicing for additional charges.
- Support the implementation of process enhancements to boost operational efficiency and client satisfaction.
Qualifications:
- Minimum of 3 years' experience in ocean import operations, ideally within a global freight forwarding context.
- Proficient in CargoWise One or comparable freight management software.
- Thorough understanding of Incoterms, HTS classifications, and US Customs regulations.
- Strong grasp of container types, vessel schedules, and port operations.
- Exceptional communication abilities, capable of effectively engaging with clients, carriers, and internal teams.
- Detail-oriented with a proven history of achieving key performance indicators and service level agreements.
- Bachelor's degree in Supply Chain Management, International Business, or a related discipline is preferred.