Import Operations Coordinator
2 weeks ago
Ocean Import Specialist - Premier Freight Forwarding Company
Location: New York, NY
A distinguished global logistics firm with a legacy of excellence is in search of a talented Ocean Import Specialist to enhance their operational team in the New York area. This position presents a unique opportunity to engage with a wide array of clients, from large multinational corporations to growing enterprises, and to facilitate the efficient movement of international goods.
With a strong foothold in New York's bustling logistics landscape, this organization offers an excellent foundation for professional advancement and development within one of the world's key trade centers. The Ocean Import Specialist will be instrumental in strengthening the company's competitive edge and continuing its tradition of supply chain excellence.
Key Responsibilities:
- Oversee comprehensive ocean import operations, ensuring adherence to US Customs regulations and internal procedures
- Leverage CargoWise One for shipment processing, milestone updates, and precise documentation generation
- Collaborate with origin offices, carriers, and customs brokers to enhance shipment routing and reduce transit durations
- Execute pre-alerts and pre-clearance tasks to streamline customs clearance
- Monitor and address exceptions, including cargo delays, demurrage/detention challenges, and customs holds
- Provide shipment visibility reports and proactively communicate updates to stakeholders
- Work with the pricing team to guarantee accurate quotes and invoicing for additional charges
- Support the implementation of process enhancements to boost operational efficiency and client satisfaction
Qualifications:
- Minimum of 3 years of experience in ocean import operations, ideally with a global freight forwarding company
- Expertise in CargoWise One or comparable freight management software
- Thorough understanding of Incoterms, HTS classifications, and US Customs regulations
- Strong knowledge of container types, vessel schedules, and port operations
- Exceptional communication skills, capable of effectively interacting with clients, carriers, and internal teams
- Detail-oriented with a solid history of achieving KPIs and SLAs
- Bachelor's degree in Supply Chain Management, International Business, or a related discipline is preferred
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