Global Supply Chain Coordinator

7 days ago


New York, New York, United States FedEx Logistics Full time
Job Description

FedEx Logistics is seeking a highly skilled Freight Forwarding Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating the movement of freight, ensuring timely delivery, and providing exceptional customer service.

Key Responsibilities:
  • Freight Coordination: Coordinate the movement of freight, including booking requests, setting up new shippers, and assisting with restricted articles submissions.
  • Import/Export Documentation: Complete accurate import/export documentation in accordance with international trade regulations.
  • Customer Service: Provide exceptional customer service, including resolving billing issues, tracking and tracing functions, and engaging with clients on billing disputes and shipment status.
  • Dispatch and Carrier Management: Dispatch carriers to pick up at company locations and customer distribution centers.
  • Regulatory Compliance: Ensure compliance with regulations regarding dangerous goods shipping, foreign regulations, and hazardous materials handling.
  • Communication: Maintain open communication with internal and external customers, ensuring timely updates on shipment status and resolving any issues that may arise.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: Minimum of one year of experience in freight forwarding or logistics.
  • Skills: Proficient computer skills, strong customer service, organizational, and communication skills, knowledge of freight forwarding or logistics, and working knowledge of air export regulations.


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