Assistant Vice President of Complex Operations

2 weeks ago

Quincy, Massachusetts, United States State Street Corporation Full time
Position Overview

We are seeking an experienced leader to oversee a team of professionals responsible for delivering Net Asset Values (NAVs) and other accounting operational outputs for our clients at State Street. Exceptional communication and interpersonal skills are critical for success in this role. The ideal candidate will possess strong technical expertise, thrive under pressure, and manage multiple tasks effectively.

Importance of This Role

The team you will be part of is integral to the overall success of our organization.

Institutional investors around the world depend on us to help them manage risk, tackle challenges, and enhance performance and profitability.

To achieve these goals, we require teams like yours to guide employees and the organization as a whole. In this role, you will pursue innovative solutions that are both straightforward and scalable. You will contribute to building resilience and executing daily deliverables at the highest standard.

If you are ready to make a significant impact in the financial services sector from the outset, this position is for you.


Key Responsibilities

As the Assistant Vice President of Complex Operations, your responsibilities will include:

  • Managing complex daily operations and processes.
  • Ensuring the team achieves accuracy and meets deadlines as outlined in service level agreements.
  • Overseeing internal and external client relationships and addressing daily operational inquiries.
  • Serving as the primary contact and escalation point, providing technical expertise to resolve issues.
  • Proposing and implementing workflow enhancements and technical solutions to boost productivity and profitability.
  • Identifying and assessing operational risks related to current and prospective business, recommending procedural adjustments as necessary.
  • Leading and participating in departmental projects aimed at mitigating risk, enhancing operational efficiency, and delivering exceptional client service.
  • Conducting regular performance evaluations and providing ongoing guidance, training, development, and motivation to staff.
Essential Skills

The following skills will contribute to your success in this position:

  • Proven ability to meet deadlines with strong problem-solving and resolution capabilities.
  • Solid understanding of financial services and investment products.
  • Keen attention to detail and a commitment to service excellence.
  • Strong written and verbal communication skills.
  • Ability to excel in a fast-paced, high-volume environment.
Education & Preferred Qualifications

  • Bachelor's Degree in Business, Accounting, or Finance is preferred.
  • 5-7 years of relevant industry experience is required.
  • Demonstrated managerial, leadership, and decision-making skills.
  • Excellent communication, organizational, interpersonal planning, and analytical abilities.
  • Capacity to effectively unite individuals from various areas to resolve identified challenges.
  • High proficiency in Microsoft Office Products (Excel, Word).
Additional Requirements

None

About State Street

Company Overview. State Street is among the largest custodian banks, asset managers, and asset intelligence firms globally. Through technology and product innovation, we are leaving our mark on the financial services industry. For over two centuries, we have assisted our clients in safeguarding and managing the investments of millions. We offer investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work Environment and Growth. We strive to create an exceptional work atmosphere. Our benefits packages are competitive and comprehensive. While specifics may vary by location, you can expect generous medical care, insurance, and savings plans, among other advantages. Our flexible Work Program is designed to help you meet your needs. Additionally, our extensive development programs and educational support will empower you to reach your full potential.

Diversity and Social Responsibility. We firmly believe that our employees' diverse backgrounds, experiences, and perspectives are vital to fostering an inclusive environment where everyone can thrive and contribute value to both our organization and our clients. We warmly welcome candidates from diverse origins, backgrounds, abilities, ages, sexual orientations, gender identities, and personalities. Another core value at State Street is our active engagement with communities worldwide, both as a partner and a leader. We provide resources to help balance your professional and personal life, including paid volunteer days, a matching gift program, and access to employee networks that keep you connected to what matters most to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$90,000 - $153,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate were to work outside of the primary location, the applicable range could differ.

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