Regional Club Director

2 weeks ago


Wichita Falls, Texas, United States Genesis HealthCare Full time
Job Summary

This is a key leadership role responsible for driving the financial growth and sales performance of multiple locations. The Regional Club Director will oversee all aspects of sales operations, including hiring, training, and management of Club Managers, as well as the execution of sales operations and activities of Fitness Advisors and supporting departments.

Key Responsibilities
  • Develop and implement sales strategies to achieve sales, service, and profit goals
  • Train and motivate staff to achieve club objectives and drive sales growth
  • Conduct daily sales meetings to discuss performance and provide feedback
  • Coordinate and manage department staffing levels with all teams to ensure optimal performance
  • Assist Club Managers with recruitment, interviewing, and training to build a high-performing team
  • Provide direction, set priorities, and monitor staff achievement to ensure alignment with company goals
  • Promptly respond to member concerns and provide excellent customer service
  • Attend all staff and club meetings and events to stay informed and engaged
  • Maintain and update sales policies and procedures to ensure compliance and best practices
  • Prepare, submit, and monitor annual budget for department to ensure financial accountability
  • Ability to thrive in a competitive, goal-driven environment and work collaboratively with retention departments to drive membership growth
  • Ensure all required documentation is completed in a timely manner and maintain accurate records
  • Establish and maintain professional relationships with staff and promote a positive work environment
  • Ability to respond quickly and appropriately to emergency situations and perform other duties as necessary
Requirements
  • Available to work weekends, evenings, and holidays as needed
  • 40% travel required for this role
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others and provide excellent customer service
  • Experience in cash handling and credit cards


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