Client Relations Coordinator

2 days ago


Kent, Ohio, United States Axess Family Services Full time
Job Summary: We are seeking a Client Relations Coordinator to join our team at Axess Family Services. As a Client Relations Coordinator, you will be responsible for managing client relationships, providing administrative support, and ensuring seamless communication between clients and staff members. This role requires excellent interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Develop and maintain strong relationships with clients, responding to their needs and concerns in a timely and professional manner.
  • Manage client interactions, including appointments, cancellations, and payments, ensuring accurate records are maintained.
  • Collaborate with staff members to ensure effective communication and resolution of client issues.
  • Stay up-to-date on applicable FCS policies and procedures, adhering to these standards in daily work.
  • Perform other tasks as assigned by management.

Requirements:
• High school diploma or equivalent preferred
• Prior clerical experience beneficial
• Ability to pass a background check

Annual Salary: $38,000 - $48,000

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