Senior IT Account Strategist

4 days ago


Kent, Ohio, United States Qualityip Full time

We are seeking a seasoned Senior IT Account Strategist to join our team at QualityIP. As a key member of our organization, you will be responsible for managing and enhancing the technical relationship between our company and our clients.

This role requires a strong understanding of IT requirements and technical solutions. You will work closely with our clients to identify their needs, provide expert guidance, and ensure the successful delivery of our services.

Key responsibilities include:

  • Building and maintaining strong relationships with assigned clients
  • Understanding clients' business objectives and IT needs
  • Acting as a trusted advisor to clients, providing technical guidance and recommendations
  • Collaborating with clients to develop IT strategies and roadmaps
  • Monitoring and managing the delivery of MSP services to ensure they meet client expectations

The ideal candidate will possess excellent communication and interpersonal skills, as well as strong problem-solving and critical-thinking abilities. A bachelor's degree in a related field (e.g., Information Technology, Computer Science) is required, along with proven experience in a similar role within the IT services or MSP industry.

A competitive salary of $83,500 - $143,000 per year is offered, based on location and experience. Additionally, benefits include medical mutual health insurance featuring HSA, ancillary benefits such as vision, dental, and life insurance, and John Hancock retirement account with a 3% company match.

At QualityIP, we value accountability, professionalism, and personal growth. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply.



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