Lead Front Desk Coordinator for High Volume Dental Office

1 week ago


Hialeah, Florida, United States 4 KIDS DENTAL LLC Full time
About 4 KIDS DENTAL LLC

We are a reputable dental office seeking a skilled and bilingual Front Desk staff to lead our team. As a high-volume dental office, we require a professional who can effectively manage our front desk operations and provide exceptional patient care.

Responsibilities
  • Phone Management: Answer and respond to incoming calls in a timely and professional manner, converting prospects into patients.
  • Patient Welcome: Greet patients warmly and ensure a smooth check-in process.
  • Dental Care Planning: Discuss treatment plans with patients, addressing any questions or concerns they may have.
  • Regulatory Compliance: Adhere to all health and safety regulations, as well as office policies.
  • Scheduling: Coordinate appointments and manage the office schedule efficiently.
  • Insurance and Payments: Assist with insurance verification and payment processing.
Requirements
  • Language Skills: Proficient in English and Spanish, with excellent communication skills.
  • Technical Skills: Strong computer and data entry skills.
  • Customer Service: Provide exceptional patient communications and maintain a positive attitude.


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