Customer Service Representative

10 hours ago


Portsmouth, Virginia, United States FastSigns Full time
Customer Service Representative Job Description

FASTSIGNS is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:
  • Provide exceptional customer service and support to current and prospective customers
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Participate in daily team meetings and contribute to business and marketing plans
  • Work with customers through various channels, including email, telephone, in-person, and at their place of business
  • Build long-lasting relationships with customers by turning prospects into long-term clients
Requirements:
  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, and eager to learn with the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more) and view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work
Compensation:

$18.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities for growth and development. We offer competitive pay and ongoing training opportunities to help you succeed in your career.



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