Customer Service Representative

5 days ago


Portsmouth, Virginia, United States Performance Collision Centers Full time

Job Title: Customer Service Representative

Location: Portsmouth, VA

We are seeking a skilled Customer Service Representative to join our team at Performance Collision Centers. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, in-person, and through the repair process
  • Assist with administrative tasks to support the daily operations of the center
  • Effectively communicate with clients, teammates, and vendors to ensure accurate and efficient repairs
  • Utilize computer programs related to customer service, client management, and repair management
  • Comply with all Performance Collision Centers safety rules, guidelines, and standards

Requirements:

  • Personable and friendly demeanor with exceptional customer service approach
  • Ability to effectively communicate and work well with others
  • Multi-tasking skills with adaptability to a fast-paced environment
  • Maintain a clean, organized, and orderly work area
  • Must be at least 18 years of age
  • Clean and valid driver's license
  • Maintain a well-groomed appearance

Benefits:

  • Health, dental, vision, disability, life, and AFLAC insurance
  • 401-K with company match
  • Paid vacation and sick leave

We are an Equal Employment Opportunity employer.



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