Customer Service Representative
3 days ago
U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining a high level of quality and safety.
- Answer customer questions and educate them on U-Haul products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring, ensuring proper installation and safety.
- Fulfill propane and drive a forklift, with certification offered through U-Haul upon employment.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package.
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