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Customer Service Representative

2 months ago

Portsmouth, Virginia, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build trust relationships with customers, understanding their needs and presenting relevant products and services.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet and exceed sales goals, maintaining a high level of productivity and efficiency.
  • Stay up-to-date on product knowledge, providing expert advice to customers and promoting sales growth.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in a customer-facing role, preferably in retail or sales.
  • Ability to read, write, and communicate in English and Spanish.
  • Valid driver's license and reliable transportation.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.