Client Engagement Specialist

2 weeks ago


Richmond, Virginia, United States SwimRVA Full time

SwimRVA is in search of a dynamic and passionate individual whose primary availability aligns with evenings and weekends to take on the role of Relationship Coach. The SwimRVA Relationship team is dedicated to creating outstanding first impressions and nurturing connections with our clientele to guarantee an exceptional overall experience. The ideal candidate will be service-oriented, organized, efficient, and possess a positive demeanor. As a Relationship Coach, you will play a crucial role in our organization, being the first and last point of contact for those we serve.

At SwimRVA, our mission is to enhance swimming accessibility in the Richmond area, promoting water safety and aquatic fitness for everyone. We believe that our strength and influence stem from our people, and we are committed to investing in the growth and development of our team members to amplify our impact.

Key Responsibilities of the SwimRVA Relationship Coach:

  • Deliver outstanding customer experiences
  • Exhibit a strong service orientation with a commitment to problem-solving and relationship-building
  • Engage in phone sales and customer service
  • Welcome and check-in participants
  • Develop customer engagement strategies
  • Manage customer stewardship tasks, including mailings and spreadsheet oversight
  • Availability primarily during evenings and weekends
Qualifications:
  • A positive attitude and strong work ethic
  • Customer-focused, organized, efficient, and upbeat
  • Effective communication skills, both written and verbal
  • Ability to manage multiple tasks simultaneously
  • Capable of assisting with event setup and breakdown
  • Able to lift and carry weights up to 50 pounds
Compensation and Benefits:
  • Part-time position
  • Starting pay at $14.00/hour
  • Flexible scheduling options available
  • Multiple locations available
  • Complimentary employee facility membership across various locations
  • 25% discount on program fees for family members
  • Free membership for SwimRVA Hammerheads (adult swimming)
  • Employee Assistance Program
  • Paid on-the-job training
  • Opportunities for advancement within a dynamic and growing organization
  • Training for SwimRVA Swim School instructors through the American Swim Coaches Association
  • Certification in First Aid/CPR/AED and Oxygen through the American Red Cross


  • Richmond, Virginia, United States SwimRVA Full time

    Job OverviewSwimRVA is seeking a motivated and spirited individual with a primary focus on evening and weekend availability to fill the role of Client Engagement Specialist. The SwimRVA Client Engagement team is dedicated to delivering outstanding first impressions and fostering connections with our clientele to guarantee an exceptional overall experience....


  • Richmond, Virginia, United States SwimRVA Full time

    Position OverviewSwimRVA is in search of a motivated and spirited individual, primarily available for evening and weekend shifts, to take on the role of Client Engagement Specialist. The SwimRVA Client Engagement team is dedicated to creating outstanding first impressions and nurturing relationships with our clientele to guarantee an exceptional overall...


  • Richmond, Virginia, United States SwimRVA Full time

    SwimRVA is seeking a motivated and spirited individual with a primary availability for evening and weekend shifts to fill the role of Relationship Coach. The SwimRVA Relationship team is dedicated to creating outstanding first impressions and fostering connections with our clients to ensure a memorable experience. The ideal candidate will be...


  • Richmond, Virginia, United States Virginia Economic Development Partnership Full time

    The Virginia Economic Development Partnership (VEDP) is seeking a dedicated Analyst to become a vital member of the Client Engagement team within the Research Division. This role is essential in crafting tailored, client-focused outputs that effectively showcase Virginia's competitive strengths to significant corporations considering relocation or...


  • Richmond, Virginia, United States SwimRVA Full time

    Job OverviewSwimRVA is seeking a dynamic and motivated individual with a primary availability for evening and weekend shifts to fill the role of Relationship Coach. The SwimRVA Relationship team is dedicated to delivering outstanding first impressions and fostering connections with our clientele to ensure an exceptional overall experience. The ideal...


  • Richmond, Virginia, United States SwimRVA Full time

    SwimRVA is in search of a motivated and spirited individual whose primary availability includes evenings and weekends to fill the role of Relationship Coach. The SwimRVA Relationship team is dedicated to delivering outstanding first impressions and fostering connections with those we serve, ensuring an exceptional overall experience. The ideal candidate is...


  • Richmond, Virginia, United States Business Development Firm Full time

    We are seeking to enhance our team with an Entry Level Customer Engagement Associate, who will be involved in an exciting initiative with a distinguished technology firm. This initiative focuses on launching innovative products into the market, highlighting their advantages to prospective clients. The ideal candidate will exemplify our core principles, which...


  • Richmond, Virginia, United States Commonwealth of Virginia Full time

    Overview The Event and Engagement Specialist is responsible for a diverse range of administrative, logistical, operational, and technical functions associated with event management. This role involves collaborating with various stakeholders to effectively plan, coordinate, promote, and execute special events and activities. Key responsibilities include...


  • Richmond, Virginia, United States MGN Foundation Full time

    Job OverviewAt MGN Foundation, we pride ourselves on our commitment to excellence in customer engagement and promotional strategies. We are currently on the lookout for a driven, entry-level Customer Engagement Specialist to become a vital part of our enthusiastic team. This position is ideal for recent graduates and individuals eager to embark on a...


  • Richmond, Virginia, United States Wells Fargo Full time

    Role Overview:As a Client Services Specialist, you will play a crucial role in supporting Financial Advisors in various aspects of client engagement and operational efficiency. Key Responsibilities:1. Provide exceptional service to clients through various communication channels, including phone, direct interaction, and written correspondence.2. Assist...


  • Richmond, Virginia, United States The MGN Foundation Full time

    We are looking for dedicated individuals with outstanding interpersonal skills for full-time positions as Client Relations Specialists and Customer Engagement Associates. This entry-level opportunity is distinct from a traditional call center setting. We highly encourage applicants with backgrounds in hospitality, retail, or service industries to consider...


  • Richmond, Virginia, United States Pit-Stop Full time

    Position Overview: At Pit-Stop, we are dedicated to providing outstanding service to our customers. As a Client Support Specialist, you will be instrumental in overseeing various facets of customer accounts, ensuring their contentment and loyalty. Key Responsibilities: 1. Engage with customers to address inquiries and resolve issues effectively. 2. Maintain...


  • Richmond, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Primary Care Nurse Specialist to join our team at Specialist Office. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesSupport the Healthcare TeamProvide clinical and administrative assistance to...


  • Richmond, Virginia, United States EAB Full time

    About EABAt EAB, our mission is to enhance educational effectiveness and strengthen our communities. We collaborate with over 2,800 institutions to foster transformative change through data-driven insights and premier capabilities. From early education to higher learning and career development, EAB partners with leaders and practitioners to expedite progress...


  • Richmond, Virginia, United States A&H Management Full time

    Position Overview:The Customer Engagement Specialist at A&H Management plays a crucial role in interacting with clients to convey information about our range of products and services. This position involves addressing specific inquiries and assisting clients throughout the enrollment process. A successful candidate will excel in building rapport and...


  • Richmond, Virginia, United States Colonial Downs Full time

    Job OverviewRole Summary: The Player Engagement Specialist is responsible for enhancing the overall experience of our members through exceptional service and support.Key Responsibilities:Enrolling new participants in the rewards program.Managing the retail shop, ensuring accurate inventory levels and product availability.Guiding guests on the use of gaming...


  • Richmond, Virginia, United States Commonwealth of Virginia Full time

    Position Title: Community-Engaged Research and Training Specialist Job Overview: The Division of Community Engagement is seeking a dedicated Community-Engaged Research and Training Specialist. This role is essential in promoting community-engaged research initiatives. The focus is on harmonizing the research aspirations of both the Commonwealth of...


  • Richmond, Virginia, United States The MGN Foundation Full time

    We are looking for dedicated individuals with outstanding interpersonal skills for full-time positions as Client Relations Specialists and Relationship Management Trainees. This entry-level opportunity is not situated in a call center environment. We highly encourage applicants with backgrounds in hospitality, food service, or retail to consider this...


  • Richmond, Virginia, United States Renewal by Andersen of Central VA & Roanoke Full time

    Position OverviewBecome a Vital Part of Our Enthusiastic Team! At Renewal by Andersen of Central Virginia, we are seeking passionate and dynamic Customer Engagement Specialists to join our vibrant workforce. In this role, you will have the chance to work either full-time or part-time, sharing the excitement of our brand and positively impacting the lives of...


  • Richmond, Virginia, United States A&H Management Full time

    Join Our Team as a Verizon Client Support SpecialistAre you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Client Support Specialist. This role is essential in representing our company, and we seek...