Verizon Client Support Specialist
1 week ago
Join Our Team as a Verizon Client Support Specialist
Are you ready to enhance your customer service and sales skills while enjoying a dynamic work environment? We are looking for enthusiastic individuals to become part of our customer service and sales team as a Verizon Client Support Specialist. This role is essential in representing our company, and we seek someone who will leave a positive and lasting impression on our clients and customers.
Key Responsibilities:
- Engage directly with customers to understand their needs and preferences, ensuring their satisfaction.
- Build and maintain strong relationships with customer accounts through effective communication.
- Identify sales opportunities and contribute to business growth.
- Participate in ongoing training sessions to gain a thorough understanding of our products and services.
- Follow company policies and procedures to maintain compliance with client standards.
- Document sales agreements, manage customer accounts, and handle sensitive customer information.
- Resolve customer issues and complaints promptly, demonstrating empathy and problem-solving skills.
Qualifications:
- Experience in customer service or retail sales is advantageous.
- A high school diploma or equivalent is required.
- Strong multitasking, prioritization, and time management abilities.
- Excellent verbal and written communication skills.
- A genuine passion for providing outstanding customer service.
- Ability to collaborate effectively with diverse personalities, including customers and team members.
- A positive attitude and a desire to contribute to a fun workplace culture.
This is an entry-level position, and we offer comprehensive training for the right candidate. If you believe you would be a great fit for this role, we encourage you to consider this opportunity.
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